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Like iOS, Apple launches regular updates of tvOS to fix bugs and add new features. You should check your Apple TV’s hardware if it’s still unresponsive. So, you may use your iPhone as a remote and see if you can navigate through the home screen. It may happen your Apple TV is facing connectivity issues. Try to use the remote after the home screen appears.

Again plug in and turn on the Apple TV.

Power off Apple TV and unplug it from the wall outlet.

If your remote works fine, but your Apple TV can’t recognize the signal, it’s the best method to apply. If your remote is fine, it’s time to troubleshoot your Apple TV. First, restart it to reset your Apple TV without a remote, and check if it’s working again. If your Apple TV recognizes Siri, the other buttons may have a hardware issue.

In this case, you may buy a new third-party Apple TV remote.Īnother way to verify if Apple TV remote is working is by long pressing the Siri button and asking the virtual assistant any questions. So, if troubleshooting methods don’t work, remember to check them thoroughly. Physical damages and hardware issues can also cause Apple TV to stop working. Remember that the distance must be three inches from your Apple TV when re-pairing it. Then you may get a prompt to put the remote on top of the Apple TV device. Press Menu and Volume Up buttons simultaneously for five seconds to reset the remote. So, I suggest unpairing and reconnecting it to return to the pairing mode. It might happen that your remote is having connectivity issues with the Apple TV device.

Wait for ten seconds until the remote restarts and a “Connected” pop-up shows.

Now your Apple TV’s status light will turn off, and you will get a “Connection Lost” message.

Long press the TV button and the volume down button together for five seconds.

Therefore, I suggest removing the batteries, cleaning them a bit, and putting it back again.įor the Apple TV Siri remote, follow the steps below: However, there’s no such method for restarting old Apple TV remotes. That’s also applicable to Apple TV remote. The best way to resolve internal bugs and glitches is to restart the device. Therefore, bring a new pair of batteries and replace the old ones. The older version of the Apple TV remote gets power from removable cell coin batteries.

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So, connect it to your Mac or USB wall adapter using a Lightning to USB cable or charging stand and juice for at least 30 minutes. The latest Apple TV remotes come with built-in rechargeable batteries. Though you have not used it for long, the batteries can drain. The most common reason behind Apple TV remote not working is the remote is discharged completely. So, remove any interference around the Apple TV and check if it can now receive remote signals.

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Have you kept your Apple TV among several Wi-Fi routers, Bluetooth devices, and other wireless peripherals? In this case, your remote might be working correctly, but its signal is hampered due to too many network signals. If you are sitting far away from your Apple TV, then try to go near within a 6-meter range and use the remote. The IR sensors between these two must maintain visual contact for better communication. The remote controls have a specific range of throw signals. Now that you know your issue’s root cause, let’s jump into the troubleshooting methods.

Damaged remote: If the remote is physically damaged, it may not work.

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Software glitches: Outdated or buggy Apple TV software may affect the functioning of the remote.

Pairing issues: If the remote is not paired with the Apple TV, it will not respond.

The remote should have a clear line of sight to the Apple TV.

Obstruction: Check the infrared signal of the remote is not obstructed by any physical objects, such as furniture.

Interference: Any interference from other electronic devices, such as smartphones, may affect the remote’s functioning.

Low battery: If the battery of your Apple TV remote is low, it may stop working or respond slowly.

If it doesn’t appear, find out what is causing the Apple TV remote not to work. So, wait a few seconds until you see the Connected notification on your TV. Typically, after you press the power button, the remote takes 3 seconds to connect to the Apple TV.

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So let’s learn how to fix Apple TV remote app not working. Each Apple device has stunning features and a few problems attached! The same goes with Apple TV remote – at times, it stops working.

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Apple TV is one of the finest sources of entertainment in today’s world! Be it a movie or a favorite game to play, the device has it all.